IBM Walk-In Drive For Technical Support Associate | 19th – 22nd June 2018.
About Company :
IBM Walk-In Drive For Technical Support Associate. IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Job Title: Technical Support Associate
Location: Hyderabad, India.
Job Description :
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Open to work in shifts
- Ability to Identify Opportunity & Implement Process Improvements
- Ability to meet a set of defined account agent productivity measurement
Qualification: Any Graduate
Work Experience : 0 – 4 Years
Walk-In Date: 19th June – 22nd June 2018
Time : 11:00 AM
Venue: IBM India Pvt. Ltd
3B, Mind space, Hi-Tech City
Contact Person: Padmaja / Praveen